Jumat, 22 Agustus 2008

Marketing and the Concept of Planning and Strategy


Over the years marketers have been presented with a series of philosopical approaches to marketing decision making. One widely used approach is the marketing concept approach, which directs the marketer to develop the product offering, and endeed the entire marketing program, to meet the needs of the customer base. A key element in this approach the need of information flow from market to decision marker. Another approach is the system approach, which intructs the marketer to view the product not as an individual entity but as just one aspect of the customer's total need-satisfaction system. A third approach, the environmental approach, potrays the marketing decision maker as the focal point of numerous environments within which the firm operates and that affect the success of the firm's marketing program. These environments frequently bear such labels as legal-political, economic, competitive, consumer, market structure, social, technological, and international. .... (931 pages)

Marketing Insight From A to Z - Kotler


Today's central problem facing business is not a shortage of good but a shortage of customer. Most of the world's industries can produce far more goods than the world's customer can buy. Overcapacity results from individual competitors projecting a greater market share growth than is possible. If each company projects a 10 percent growth in its sales and the total market is growing by only 3 percent, the result is excess capacity....